Information we collect
CCA collects information you provide through website forms, product onboarding, account provisioning, and support channels. This can include names, work email addresses, company details, role information, and operational context needed to evaluate or deliver services.
We may also collect technical and usage information needed to maintain website security, diagnose issues, and understand how enterprise visitors interact with our website and service materials.
How we use information
Information is used to respond to inquiries, deliver platform functionality, provision users, support governance workflows, and maintain enterprise reporting and audit visibility.
CCA may also use submitted information to improve service operations, evaluate rollout readiness, and coordinate implementation planning with customer stakeholders.
Data sharing and retention
CCA does not sell personal information. Data may be shared with approved subprocessors, service providers, or infrastructure partners only when required to support hosting, delivery, communications, security, or support functions.
Information is retained according to contractual commitments, legal obligations, and operational requirements tied to service delivery, security, and audit traceability.
Your choices and requests
You may request access, correction, or deletion review for information submitted through our contact paths, subject to contractual, legal, and security obligations. Enterprise customers should typically route privacy questions through their account owner or implementation contact.
If you no longer want CCA to contact you about a prior inquiry, use the contact details below and identify the request context so the team can respond efficiently.
Contact
For privacy-related questions, contact CCA through the enterprise contact form or by emailing [email protected]. Include your organization name and enough context for the team to locate the relevant record set.